Customer Service Management Software - B1 Systems
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Best Customer Service Management Software

Customer and Sales Management Software

 

Gaining new customers is important but creating strong relationships with the current ones is even more crucial. With greater customer service comes greater loyalty and with the right customer and sales management software, a business can rely on a system and complete automation to keep their customer’s happy.

What is Customer and Sales Management Software?

 

Customer and sales management software will collect data on preferences, buying patterns and the whole customer experience. However, the best customer service management software will go beyond standard CRM by providing a user-friendly database that manages and tracks your customer’s queries.

Customer Service Software for a Small Business

 

From the first contact to final sale and then through to supporting the new customer, via SAP Business One’s customer service management software, you can manage the entire sales and customer process. Sales and customer management has never been easier!

 

With fully integrated capability, you get a full 360° view of prospects and customers, which gives you a better understanding of their needs. With this comes increased sales, profits, and improved customer relationships.

Customer Service Management Software Benefits

 

As an SME, we can understand that your budget will differ massively from a big business. That’s why we are always looking to find new ways for businesses to run faster and smarter, affordably. With SAP Business One you can do just that.

 

SAP Business One offers easy-to-use customer service software for a small business. Through best practice functionality and an endless list of benefits, you can fulfil or your challenges surrounding managing your customers and sales, whilst meeting the budget of your small or medium-sized business.

Sales and Opportunity Management

Trace opportunities and activities from initial contact through to the final sale

Marketing Campaign Management

Produce and manage marketing activities and analyse their impact.

Customer Management

With a dashboard overview of all useful information, keep your customer data all in one place.

Service Management

Manage service contracts; open and close service calls quickly.

Integration with Microsoft Outlook

Take control of customer contacts with Outlook synchronisation.

Reporting and Analysis

Produce detailed reports on all areas of the sales process using ready-made templates to save you time.

Why Buy Customer Service Software for a Small Business

 

It comes as no surprise that happy customers buy more. The best customer service management software means you get complete access to your customers and their needs. With this data, businesses can create automated processes designed to increase customer satisfaction and increase sales.

Why Buy SAP Business One?

 

With SAP Business One you don’t just get access to powerful customer service management software; you get access to an ERP solution designed to eliminate all the complexities of business management software and running a business.

 

From financials, purchase management and reporting to production planning, inventory control, and distribution, get everything in one place with SAP Business One.

 

Make your customers count through affordable customer service management software. Get in touch for a free consultation today!

 

Making Your Complex Simple.