Get in touch with our dedicated support team - B1 Systems
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Dedicated Support

Have a problem? Submit a ticket and one of our dedicated support professionals will be in touch:


  • Dedicated in-house support team available 09:00-17:30 every working day
  • Supported by telephone/email/online screensharing
  • Access to online SAP Portals, SAP Documentation and training movies
  • Support issues initial response time within 2 working hours, resolution times within 24 working hours
  • Feel free to email us at

We offer remote support and have a dedicated support desk fully supported by SAP Business One professionals:


  • When you have a problem and reached out to the support professionals through your preferred method, such as email, phone, smoke signals or any other way. We log a support call.
  • The magicians may invite you to log on to our remote support system which can be done by clicking on the “request support” image.
  • A new page will open and it will ask for a support code. Our support professionals will provide you with this code. Once you have entered the code click “join”
  • Now sit back and relax as we do our magic before your very eyes.
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